Tui has cancelled all flights to Sri Lanka amid ongoing political unrest in the country.
The country is on the brink of bankruptcy with shortages of fuel, food and medicine. The economic problems have sparked widespread demonstrations across Sri Lanka as a state of emergency has been declared, alongside an island-wide curfew.
The Foreign Office have warned against all but essential travel to the country after violence against those peacefully protesting. The British government said several incidents took place on May 9, including areas in Colombo and Kandy - and warned "further incidents could take place" - as M.E.N reports.
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The warning has prompted Tui to cancel all holidays to Sri Lanka departing up to and including May 31. A spokesperson wrote: “Due to the ongoing political and economic instability in Sri Lanka, the Foreign, Commonwealth & Development Office (FCDO) have advised against all but essential travel. As a result, we’ve unfortunately had to cancel all holidays to Sri Lanka departing up to and including 31 May 2022. We will be proactively contacting all impacted customers in departure date order to discuss their options.
"Please note this advice does not apply to customers transiting through Sri Lanka’s international airport and customers currently in resort can continue to enjoy their holiday as planned. We will continue to monitor the situation and update customers should there be any further updates. We would like to thank our customers for their understanding at this time.”
If you have a holiday or trip booked to Sri Lanka, you'll need to get in touch with your tour operator and airline directly.When the Foreign Office advises against all but essential travel, travel firms such as TUI, will usually cancel any trips they are operating and offer customers options such as rebooking to a later date, or receiving a full refund.
They may also offer you an alternative holiday for the same dates you were due to travel on, which you can also choose if you wish. If you have booked your flights and hotel separately, you'll need to get in touch with your airline and accommodation directly. As flights to Sri Lanka aren't banned, it could be that your flight is still scheduled to go ahead - in which case receiving a refund isn't guaranteed.
In this case, you may need to compromise such as accepting vouchers, rebooking to a later date, or switching flights to a different destination (although you may need to pay a difference in fare if this applies). As for your accommodation, this will depend on the terms and conditions of your booking policy - again, you may need to compromise with a rebooking instead of a refund.
If you choose to travel against Foreign Office advice, your travel insurance will be void - so if anything goes wrong such as lost luggage or illness, you could end up facing some hefty bills. You can get more information about the situation in Sri Lanka and expanded travel advice at gov.uk/foreign-travel-advice/sri-lanka.
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