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Liverpool Echo
Liverpool Echo
World
Sophie Halle-Richards & Dan Haygarth

Tui blasted by family after first holiday in years spoilt by delays

A holidaymaker said her family's first holiday since before the lockdown was ruined by constant delays.

Sam, 36, booked a package holiday to Cape Verde with nine family members, including her four-year-old niece, back in 2019. Due to lockdown, they rescheduled the trip and arrived at Manchester Airport to depart last Monday (May 16).

The family arrived with plenty of time, and boarded the morning flight to the African island with no issues. However, after all the passengers were seated, Sam said they received an announcement from the pilot informing them they'd have to sit on the tarmac for two hours as the flight hadn't been serviced properly.

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