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Daily Mirror
Daily Mirror
Business
Emma Munbodh

TSB customers overdrawn and unable to pay bills after being charged twice by IT error

A number of TSB customers have been left overdrawn and out of pocket this morning after an IT failure resulted in payments being duplicated.

The bank, which has 5million customers, said a “small” number had been affected. However, just 1% of its total customer base would still amount to 50,000 duplicate transactions.

Some account holders said they had been left in the red while others said their money had disappeared due to transactions going through multiple times.

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