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The Independent UK

Business

Vicky Shaw

Trial text message scheme for routine queries is being expanded, HMRC announces

HMRC Richard West Insurance

PA Archive

A trial text message scheme for taxpayer queries is being expanded, HM Revenue and Customs (HMRC) has announced.

Callers to HMRC helplines with certain queries have already been receiving SMS messages with links to digital services since January – to save them waiting on hold.

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