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The Guardian - UK
The Guardian - UK
Business
Lauren Almeida

Travel firm Tui says it is using AI to create ‘inspirational’ videos

A woman using a laptop in a hammock on a beach
Tui started using ChatGPT in its app in 2023 to provide holiday recommendations. Photograph: Hans Neleman/Getty Images

Tui, Europe’s biggest travel operator, has said it is investing heavily in AI as more people turn to ChatGPT to help book their holidays, including using the technology to create “inspirational” videos and content.

The chief executive, Sebastian Ebel, said the company was investing in generative engine optimisation (GEO), the latest incarnation of search engine optimisation (SEO), to help push Tui to the top of results from AI chatbots including ChatGPT and Gemini.

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