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The Independent UK
The Independent UK
Simon Calder

Travel agents hit out at claim by Booking.com boss that ‘AI can find the best holiday for you’

Bookingcom Glenn Fogel Simon Calder
Natural beauty, artificial intelligence? A beach in Cannes, southern France - (Simon Calder)

Travel industry leaders have hit out at assertions by Booking.com’s chief executive, Glenn Fogel, that artificial intelligence could replace traditional agents.

The boss of the global accommodation platform told the BBC Today programme: “This is the most transformative type of technology in the world has ever seen.

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