The big day is nearly upon us. Yup, it's Christmas weekend, which means plenty of fun and merriment to be had as people finish work for the festive break and head out to meet their friends and families.
However, spare a thought for the poor bar staff who have to work during this period and deal with rowdy crowds and merry revellers – especially on Black (or Mad) Friday, the last Friday before Christmas, which is usually one of the on-trade busiest nights of the year.
To help them have an easier shift and to make your night as drinkers go that little bit smoother, we asked a top bartender to tell us the golden rules they think every customer should know.
