The top 40 questions asked by baffled first-time buyers include “should I offer less than the advertised house price?”, “how much deposit will I need?”, and “how long does my mortgage offer last for?”.
A study of 2,000 homeowners found over half (54%) were confused about what they had to do when making the first step on the property ladder.
Of these, eight in 10 felt too embarrassed to ask things like “what is stamp duty?”, and “when do I need to pay everyone for the work?”.