Following the murder of a toll booth employee of the Bengaluru Mysuru expressway, other employees have claimed that they face abuse and threats, and even sustain injuries during assault by uncouth commuters.
Though there is a provision for the safety of the staff and legal options, and even medical care, none comes handy at the time of an untoward incident, said one of the staff members.
A fortnight ago, Pavan Kumar, 26, in-charge of the Sheshagiri toll plaza, had suffered an injury on his left hand while trying to stop a goods vehicle whose driver tried to evade the fee. Since he was not been able to drive his two-wheeler, he asked his junior colleague Manjunath Krishnappa, a toll operator, to pick up and drop him.
