On Thursday morning Chelsea's owners delivered a message to Chelsea supporters, pondering on their first 12 months in charge. They reflected upon the disappointment of the season for the men's team, the glory earned by the women's side and revealed a little about what is taking place within the club.
It is rare to hear from the Blues hierarchy outside of comments from Toddy Boehly and Behdad Eghbali and Jose E. Feliciano celebrating the accomplishment of new signings. It has been more common to see members of Chelsea's ownership group speaking at business conferences as opposed to any club media interview.
So, for many this is a positive first step, it does not have the empathy of a recorded interview but it offers some outreach and a message for supporters to attempt to connect with. So far it appears to have been well-received.