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Fortune
Fortune
Ruth Umoh

Toast’s CMO is also its COO. Here’s how she makes room for both jobs

(Credit: Fortune)

Kelly Esten has held onto two C-suite titles at Toast by becoming comfortable giving other things away, a habit that helps define her leadership style.

Over nine years at the restaurant technology giant, Esten has run product launches, led partnerships, and helped grow its business with ever-larger restaurant groups. Today, she is both CMO and chief operating officer, a combination that spans two functions and pushes her to think about the digital ordering and payments company as a whole.

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