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Wales Online

National

Charlotte Smith

Ticketmaster Taylor Swift presale ticket emails going out today - what happens if you do or don't receive one

Taylor Swift Ticketmaster London Wembley Stadium Anfield Stadium Edinburgh Johan Cruijff ArenA (Organization) United Kingdom

Taylor Swift presale codes are due to be sent out today (July 5), with masses of fans who registered last month on Ticketmaster eagerly checking their emails. The only way to receive a code is if fans signed up in advance for tickets on the Ticketmaster website before June 22.

However, this does not guarantee that fans will get an access code for purchase. Today, Ticketmaster will be emailing those who registered in advance to inform them whether they are able to buy tickets or not.

The email won't contain the special access code, as that will be sent separately - which cannot be shared. A Ticketmaster spokesperson said: "If you are selected to receive an access code, you will receive an email the afternoon before the ticket sales begin. This email will include timing details and a link to where the on-sale will occur, and your unique, non-transferrable access code."

It is important to note that Ticketmaster has announced access for the popstar's 2024 UK Eras tour tickets will be handed out on a first come, first served basis, "while currently available inventory lasts". Meaning those who registered in advance still might not end up getting an on-sale code.

Fans are being urged to stay patient as it’s expected that a huge number of fans will be waiting for an email. For those who are fortunate enough to have gotten an email, they will go on to be sent a unique, non-transferable access code - as well as timing details and a link to where the on-sale will take place.

Should you not receive an email, you will be placed on a waiting list until a later date until further tickets become available. A spokesperson added: "We expect there will be more demand than there are tickets available, meaning only a limited number of fans will gain access to the sale.

"The system will then work on a first-come, first-served basis. If you are not initially selected, don’t worry! Fans not selected at first will be placed on a waitlist and may receive an invitation to join the sale if further tickets become available."

Swifties will only be able to buy a maximum of four tickets once through to checkout. The tour's ticket sale registration has been put in place in a bid to filter out buyers looking to resell tickets and ensure genuine fans have access to the show.

Fans who bought Swift's Midnights album between August 29, 2022 and October 27, 2022 will be able to get tickets early from Monday for the UK dates. Following the presale, fans will be able to purchase remaining tickets in the general sale. These will take place across a number of dates in July.

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When tickets go on sale, fans should:

Click the link you were sent at the appropriate time.
Enter your unique access code. Should you receive an error, double-check you entered the access code as it appears in the email you received.
Due to demand, after entering your access code, you may experience a longer than usual wait time. Do not refresh the page during this time.
When completing your ticket purchase, stay within one browser window.
Opening multiple windows or tabs to purchase tickets, may result in errors.
You may not exceed the ticket limit of four (4).
For a faster checkout, make sure your billing address and credit card information is up to date prior to the on-sale.

The first general sale will commence on Tuesday, July 11 for shows taking place in France. The UK general sales will then kick off between 18-20 July. Here are the specific dates and times for each city and venue.

9 May – La Defense Arena, Paris – 11 July at 10am
10 May – La Defense Arena, Paris – 11 July at 10am
11 May – La Defense Arena, Paris – 11 July at 10am
17 May – Friends Arena, Stockholm – 11 July at 2pm
18 May – Friends Arena, Stockholm – 11 July at 2pm
24 May – Estádio da Luz, Lisbon – 12 July at 10am
30 May – Estadio Santiago Bernabéu, Madrid – 13 July at 2pm
2 June – Groupama Stadium, Lyon – 11 July at 10am
7 June – Murrayfield Stadium, Edinburgh – 19 July at 2pm
8 June – Murrayfield Stadium, Edinburgh – 19 July at 2pm
14 June – Anfield Stadium, Liverpool – 20 July at 2pm
15 June – Anfield Stadium, Liverpool – 20 July at 2pm
18 June – Principality Stadium, Cardiff – 20 July at 2pm
21 June – Wembley Stadium, London – 18 July at 2pm
22 June – Wembley Stadium, London – 18 July at 2pm
28 June – Aviva Stadium, Dublin – 13 July at 10am
29 June – Aviva Stadium, Dublin – 13 July at 10am
5 July – Johan Cruijff ArenA, Amsterdam – 12 July at 2pm
6 July – Johan Cruijff ArenA, Amsterdam – 12 July at 2pm
9 July – Stadion Letzigrund Zürich, Zürich – 13 July at 10am
10 July – Stadion Letzigrund Zürich, Zürich – 13 July at 10am
13 July – San Siro Stadium, Milan – 13 July at 12pm
18 July – VELTINS-Arena, Gelsenkirchen – 12 July at 10am
23 July – Volksparkstadion, Hamburg – 12 July at 10am
24 July – Volksparkstadion, Hamburg – 12 July at 10am
27 July – Olympiastadion, Munich – 12 July at 10am
28 July – Olympiastadion, Munich – 12 July at 10am
2 August – PGE Narodowy, Warsaw – 12 July at 10am
3 August – PGE Narodowy, Warsaw – 12 July at 10am
9 August – Ernst-Happel-Stadion, Vienna – 12 July at 12pm
10 August – Ernst-Happel-Stadion, Vienna – 12 July at 12pm
15 August – Wembley Stadium, London – 18 July at 2pm
16 August – Wembley Stadium, London – 18 July at 2pm
17 August – Wembley Stadium, London – 18 July at 2pm

The 33-year-old hitmaker first announced the 2024 UK and European leg of her sell-out 'Eras Tour' last month. Millions of fans are expected to try and buy tickets from Monday, July 10.

Due to overwhelming demand, additional dates have been added to Taylor Swift's 2024 Eras Tour, with a new concert taking place in London. Below is the new list of show dates for the tour next year.