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The Guardian - UK
The Guardian - UK
Entertainment
Rob Davies

Ticketmaster forced to change pricing and sales tactics after Oasis row

A fan uses a smartphone to access an online ticket sales website to purchase tickets for Oasis
Oasis fans found tickets advertised at £148.50 were rebranded as ‘in demand’ and jumped in price to £355.20. Photograph: Oli Scarff/AFP/Getty

Ticketmaster has been forced by the competition watchdog to change how it advertises concert tickets – including ending “misleading” information about the seats they are buying – after a fan backlash over its handling of the Oasis reunion tour.

After a year-long investigation, the Competition and Markets Authority (CMA) said Ticketmaster had agreed to make changes to its sales tactics, in a move welcomed by the culture secretary, Lisa Nandy.

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