Bad Bunny's World's Hottest Tour became the world's hottest mess Friday after instances of ticket fraud prevented hundreds of fans from attending the musician's concert in Mexico City.
Ticketmaster issued an apology Friday after an "unprecedented" number of people were sold fake tickets and denied entry to Mexico City's Estadio Azteca for the penultimate Bad Bunny concert of 2022. The ticket vendor promised full refunds to those who purchased legitimate tickets but were also denied entry at the venue during the chaotic scene.
Anyone who bought authentic tickets and was unable to access Friday's show can email [email protected] to request a refund, the company said in a statement posted on social media.