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The Guardian - UK
The Guardian - UK
Technology
Mark Sweney

Three apologises after network outages affect 10,000 customers across UK

A Three shop sign outside one of the network's stores
More than 12,000 people reported problems with their Three phone service, according to Downdetector. Photograph: Maureen McLean/REX/Shutterstock

Mobile operator Three has apologised as more than 10,000 customers experienced outages after problems with its service over the last few days.

The company, which has more than 10 million UK customers, issued apologies in posts on X on Saturday, Sunday and Monday regarding a string of problems affecting voice calls and the ability to use mobile data.

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