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Fortune
Fortune
Orla Nixon

This open enrollment season, employees are looking at benefits differently

orla (Credit: courtesy of New York Life)

Every day in claim and clinical operations, we see the human impact of decisions employees made months, sometimes years, earlier.

An employee facing a serious diagnosis. A parent suddenly unable to work. A family navigating the loss of someone they love. In these moments, benefits are no longer an election on a form or a deduction from a paycheck. They become a source of financial stability and reassurance when life takes an unexpected turn.

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