
Implementing AI into a workforce is one of the most pressing business topics today. But one Cognizant executive says AI is changing its culture in unexpected, positive ways.
“Ultimately we are going to have a structure where it is not hierarchical, so that the culture also permeates faster in the organization,” Ganesh Ayyar, president of Cognizant’s intuitive operations and automation, said onstage at the Fortune COO Summit this Tuesday. “It’s a journey ahead. Are we there? No. But we intend to be there.”