
I’ve had a rocky history with Dell, the owner of Alienware. Having built my own gaming PCs for over 25 years, I’ve always been skeptical (to say the least) about Dell and Alienware prebuilts — their historically proprietary hardware makes them difficult, if not impossible, to customize.
I’ve also had a tricky time with a Dell monitor in recent times, which I had to send off for replacement no less than three times, with all subsequent replacements sent to me under warranty turning up damaged.