The ringing of a phone echoed through the Nevada county, California, sheriff’s office just before noon on 17 February.
The 911 call brought devastating news: an avalanche had occurred on nearby Castle Peak – a 9,110ft (2,780-meter) mountain north of the Donner summit in the Lake Tahoe area. A group of backcountry skiers had been on the mountainside, returning home from a three-day expedition, during a heavy winter storm. While six had survived, more than half their group was missing.