A woman sent her prized possession—a vintage Louis Vuitton bag—to the brand for repairs and was ecstatic about what she received back. However, her experience may have been a one-off. Or part of a Louis Vuitton “rebranding” moment, if commenters are to be believed. Her video, while showing a stark appreciation for the designer label, was shadowed by other folks’ not-so-great experiences with the high-end brand.
