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The Independent UK
The Independent UK
Ariana Baio

There is now a backlog of 27,000 student loan complaints at the Department of Education

Donald Trump Education the Department of Education Department of Education Linda McMahon Elizabeth Warren Reddit Federal Student Aid NBC News United States

The Department of Education’s office for handling student loan complaints has a backlog of 27,000 after the Trump administration gutted the department of most of its staff.

The Federal Student Aid ombudsman office handles hundreds of thousands of complaints each year from student loan borrowers experiencing issues with their loan information, loan servicer, school, and more. In 2024, the office received more than 200,000 complaints.

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