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The Guardian - UK
The Guardian - UK
Business
Rupert Jones

‘The tyranny of apps’: those without smartphones are unfairly penalised, say campaigners

Lidl Simon Williams Subway Asda Asos RAC The Department for Transport United Kingdom
Shoppers in an aisle in a Lidl supermarket
Shoppers in an aisle in a Lidl supermarket, where many discounts are only available via an app. Photograph: Tolga Akmen/EPA

Michael is in his late 50s and is among the millions of people in the UK who cannot or do not want to use mobile apps, and feels he is being penalised for his choice.

He does own a smartphone – an Apple iPhone he bought secondhand about three years ago – but says: “I don’t use apps at all. I don’t download them for security reasons.”

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