- The Sonos app is not currently available in the Apple App Store
- No change to Google Play: it's still there
- Sonos has acknowledged the issue and is "working on a solution"
Update 2: The Sonos app is back on the App Store now. Normal service resumes. The original article and update will remain as published below.
If you're looking for the Sonos app for iOS, iPadOS or Mac, you'll need to wait: it's not there. The app is temporarily unavailable in Apple's App Store for all three platforms.
Sonos is aware of the problem: in a status update it says that "We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution."
So far the app has been unavailable for a few hours and we don't yet know when it'll return.
Update 1: Sonos provided the following comment to TechRadar: "The Sonos app is temporarily unavailable for new downloads and updates from the Apple App Store while we complete a routine administrative update with Apple. Existing installations on customers' devices are unaffected and the Sonos app and service are operating normally. We expect the issue to be resolved soon. For the latest status, please visit https://status.sonos.com/."
What's wrong with the Sonos app?
The Sonus status page shows a clear sheet for almost everything bar the Sonos Account, which is currently labelled with a red X to indicate a major outage.
Sonos says that in addition to the app not being available to download, you might not be able to update it if it's already installed on your system.
It strongly seems like this is some kind of administrative problem, as hinted by Sony its statement to us — some online have speculated that it could be as basic as Sonos' developer accounts expiring, or a similar paperwork requirement not being met. If that's the case, we'd expect it to reappear and for Sonos to never speak of it again…
Having said that, at some point Sonos' Mac app will disappear permanently anyway — it's not built for Apple Silicon, and Sonos says it has no plans to adapt it, and instead is moving all desktop users to its web interface anyway.
