
What’s behind the talent shortage? The same thing that’s behind the ever-widening skills gap: inflexibility—and missing what (or who) may be right in front of you.
That’s according to a new paper from Harvard Business School and Accenture. The report, titled “Hidden Workers: Untapped Talent,” was written by Joseph B. Fuller, an HBS management professor and cochair of the school’s Managing the Future of Work project, alongside Manjari Raman, program director and senior researcher for the project, and Francis Hintermann, a global lead at Accenture Research.