A number of care homes across the North East have been ordered to improve.
Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. They carry out inspections at care facilities across the region including care homes, GP services and hospitals.
After inspecting the premises, they publish reports about the service and rate their performance. They are given a rating of 'outstanding', 'good', 'requires improvement' or inadequate'.