Wizz Air has been crowned the worst short-haul airline by a UK passenger survey. Consumer group Which? ran the survey which ultimately gave the Hungary-based carrier one star out of five for boarding experience, cabin environment, and seat comfort.
The budget airline features a seat pitch (the difference between two rows) at 28 inches - roughly two inches shorter than Ryanair. The airline received no more than two stars in any of the remaining categories, including value for money and cleanliness. Wizz Air operates flights from eight UK airports including Birmingham, Edinburgh, Gatwick, and Luton.
Overall, customers scored the airline at 48 per cent, placing at the bottom of the ranking below Ryanair (52), Eurowings (53) and British Airways (56). In December, the Civil Aviation Authority said it has “significant concerns” about Wizz Air’s “unacceptable” behaviour.
