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The Guardian - UK
The Guardian - UK
Environment

The shocking stupidity of the smart meter system

A smart meter
‘Installation teams and the power companies don’t seem to communicate with each other.’ Photograph: Getty

Re your article (British Gas boss says all UK households should be forced to fit smart meters, 8 May), after being harassed by email, text, telephone, letters and finally doorstepping, and being told that we had to get smart meters for safety reasons, we relented and spent a fun day at home with the fitter. The smart meters don’t work; they never worked. Apparently they don’t work in our type of house.

The European Space Agency might be able to wake up the satellite Rosetta 673m kilometres away, but our power supplier cannot wake up our smart meters. Sorry, I have to rush, they want another meter reading. You see, they are experiencing a high level of calls so no one can answer the phone.
Jim Fleming
Edinburgh

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