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Fortune
Fortune
Business
Jacqueline Munis

"It's just his AI and my AI going back and forth": The workplace phenomenon that's undermining human relationships

(Credit: ERIC FEFERBERG/AFP via Getty Images)

Stop if you’ve heard this one before: an employee received a message from her boss and didn’t quite understand its meaning, suspecting it was written by AI. So, the employee asked an AI tool to interpret the message for her. The AI responded and then asked if she wanted a draft response back to her boss.

The employee paused. “‘I literally think [my boss’] AI is talking to my AI. That is the actual conversation happening right now,’” the employee told Leena Rinne, vice president of leadership, business, and coaching at Skillsoft, an edtech and skills management platform. The employee told her, “‘I can’t crack the code of working with [my boss], because it’s just his AI and my AI going back and forth.’” 

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