Energy regulator Ofgem has released a set of new rules governing when energy suppliers can break into someone’s home to fit a pre-payment meter. It is intended to extend extra protections to households, especially those where vulnerable people live.
Why has the energy industry regulator done this and what does your supplier now have to do before they are able to fit a pre-payment meter in your home?
What is a pre-payment meter and why have some suppliers been force-fitting them in homes?
