As former Metropolitan Police officers, Bethany and Paul Eaton are well aware of the disaster that has enveloped Scotland Yard: violent crime is soaring across London and thousands of officers have left the force.
Yet even they were shocked by the way police responded when their home in Chislehurst, southeast London, was burgled in 2019. The couple were on their way back from a family holiday in Dubai when their childminder called to say the back door had been smashed in.
