
The hotel industry is among the sectors that received the biggest blow during the early months of the COVID-19 pandemic. With new infection cases rising recently, here’s what we can learn from their experiences to prepare for future crises.
The global pandemic – with quarantine periods, closing borders, and travel limitations – led hospitality and tourism businesses suffering tremendous losses. During the early months of the pandemic, Indonesia’s hotel occupancy rate fell to only 19.7% in March 2020, compared with 52.3% in the same month last year.