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The Guardian - UK
The Guardian - UK
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Editorial

The Guardian view on car finance scandal redress: mis-sold loans demand action, not excuses or spin

Used cars for sale in a garage forecourt
‘The law allows unfairness to be addressed. But the heavy lifting must be done by the state.’ Photograph: Findlay/Alamy

With its ruling in the car finance case, the UK supreme court sent a clear message: some motorists purchased vehicles with deals that were indeed unfair, but it’s not the judiciary’s job to redraw the boundaries of consumer protection law. That burden, the justices suggested, rests with regulators and elected governments. This reasoning is in line with a major speech in June by the court’s president, Lord Reed, who argued that judges aren’t policymakers – and shouldn’t be. He led a bench that nonetheless upheld a finding of unfairness in the case of the factory supervisor Marcus Johnson. The court flagged the danger, defined the threshold – but stopped short of imposing redress itself.

Now, the baton has been passed. Millions could get payouts if the Financial Conduct Authority (FCA) follows the court ruling with its proposed redress scheme, now out for consultation. The regulator admits what courts and campaigners have long suggested: that hidden commissions and opaque contracts were endemic, and that consumers were misled on a large scale. It may be 2025, but the roots of this scandal stretch back decades. More than 90% of new car purchases are financed, and for years, buyers weren’t offered the best deal – just the one that earned the broker the biggest cut.

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