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Evening Standard
Evening Standard
Lifestyle
Maddy Mussen

The five most loved and loathed airlines, according to frequent flyers

When it comes to airlines, everyone's a Karen. Even the most progressive, mild mannered people in the world hold opinions on airlines so strong they would shock you. Because airline experiences are indelible. Good or bad, you remember them for life. That slow food service on the way to Budapest? Or that impeccable offboarding in the Maldives? Etched into your memory forever. But not everyone’s experiences are the same.

From tales of frequent delays and militant check-in staff, to flawless service and the best air mile systems on offer, we wanted to see what some real world travellers had to say. So, pack it up, pack it in, and let us begin. Here we present five of the best and worst airlines of 2024, as per some very frequent (and opinionated) flyers.

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