The defunct energy firms sending out life-wrecking bills from beyond the grave

When an energy supplier folds, accounts deemed to be in debt may not pass to the supplier of last resort, but to an administrator. Photograph: Image Source/Getty Images

The life-changing bill came out of the blue. Jane Morrison-Ross was informed by a debt collection agency that she owed £10,260 to Together Energy, which ceased trading in February 2022. It gave no indication of what the charges were for.

It turned out that she was being invoiced for the four years after she left the billing address. She submitted proof of her residency but to no avail. The agency, appointed by Together’s administrators, insisted that if she did not pay within seven days, she could face court.