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International Business Times UK

Technology

Chelsie Napiza

'The Chatbot Asked No Questions': Hackers Reportedly Talked Meta AI Into Surrendering High-Profile Instagram Accounts

Meta Instagram IG Andy Stone 404 Media Jane Manchun Wong Telegram

Instagram (Credit: pexels)

A wave of Instagram takeovers has exposed an alarming weakness inside Meta's customer service, after hackers reportedly seized high-profile accounts by politely asking the company's own AI support bot to swap the login email.

The technology outlet 404 Media first reported on 1 June 2026 that attackers had tricked Meta's AI-powered support assistant into attaching email addresses they controlled to accounts they did not own. That one step triggered a password reset and shut out the rightful owners.

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