The streets where the most complaints are made about potholes and broken and damaged pavements have been revealed. New data following a Freedom of Information Request shows the number of complaints made about streets in the last three years up to March 2023.
The data shows Cardiff Council has spent nearly £100,000 on fixing potholes in that period (but the figure, exactly £96,285, also includes scheduled repairs as well as repairing ones residents have complained about). It takes the council an average of 14 days between receiving a complaint and doing work, and the council confirmed it received a total of 7,191 complaints in this period, with it being deemed no work was required for 3,804 of these.
The council spent considerably more fixing broken or damaged pavements - £1,632,330 in the three-year period. It took an average of 34 days for work to go ahead after complaints about pavements, with 1,810 of 3,431 complaints resulting in work being required.
