A senior vice president at Okta approved a gratuity that was $18 over the company’s threshold on a $2,000 dinner. The auditing system flagged it, a person wrote it up, an email was sent, his assistant processed it. It landed on the COO’s desk — routed there from the board.
“I’m paying somebody to audit that expense report,” Okta President and COO Eric Kelleher said at a BCG-hosted breakfast roundtable at the Fortune COO Summit in Scottsdale, Arizona. “I’m paying somebody to flag that, and I’m paying somebody to write up an email and send to me, and I’m paying my assistant to receive the email and process it.”