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The Independent UK
The Independent UK
Vicky Shaw

Thames Water forced to apologise after blunder sees £145,000 taken from customer’s account

Thames Water Halifax

A family has spoken of its "shock" after a utility blunder led to £145,000 being erroneously withdrawn from a bank account.

Teacher Adam Bainbridge noticed the error during an early morning check on Thursday, discovering a £145,562 payment to Thames Water.

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