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Bangkok Post
Bangkok Post
National

Thai Immigration Bureau dismisses complaints

Immigration HAS IB Immigration Bureau

The Immigration Bureau (IB) has dismissed viral complaints about long queues at Suvarnabhumi International Airport, saying officers clear passengers within 30 minutes, even during peak holiday traffic.

A Japanese tourist complained on socal media about long queues at immigration arrival counters, with a sarcastic caption describing the experience as "amazing". The post sparked widespread criticism of Bangkok airport immigration services.

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