Tesco has rapidly expanded its same-day delivery service, Whoosh. From the first store just over 18 months ago, it is now on track to deliver from more than 800 Tesco Express stores this month. The service can deliver everything from full meals, to missing ingredients, in as little as 30 minutes.
Alessandra Bellini, Tesco Chief Customer Officer said: “We want to help the nation avoid disappointing dinners and lacklustre lunches. Whatever they need, Whoosh can deliver in as little as 30 minutes.”
Nearly three in 10 (29%) admit that the meals they prepare don’t always meet expectation. A common culprit is realising a vital ingredient is missing shortly after beginning, according to 14% of the nation. When this happens, more than half (53%) try to use an alternative, 44% persevere without it and 38% will set out to the shops.
Looking at specific meal occasions, it’s when we’re short on time that kitchen mishaps are most likely to strike. Preparing food for midweek meals (22%) or while in the middle of something such as working from home (16%), were cited as the most accident-prone moments, followed by Sunday roasts (15%).
MOST COMMON KITCHEN MISHAPS:
- Lack of energy/enthusiasm to cook
- Missing ingredients
- Not allowing enough time to prepare and cook
- Overcooking elements
- Spillages
- Not having suitable food in and no time/energy to go out and buy more
- Finding a recipe too complicated
- Trying to substitute an ingredient that doesn’t quite work out
- Reaching for something only to find it’s out of date / gone off
- Accidentally adding too much seasoning or spice
- Presentation skills (i.e. The finished dish/meal doesn’t look very appetising)
- Not having the right equipment (e.g. potato masher or tin opener)
- Misreading a recipe
- Kids getting in the way when I’m trying to concentrate
- Too many people talking to me when I’m cooking
- Undercooking elements
- Not having suitable ingredients / items / alternatives for guests' dietary requirements or preferences
- Trying to adapt a dish for different dietary requirements that doesn’t turn out the same
- Ruining ingredients/elements during the preparation because of an accident (i.e. Dropped eggs)
- Setting the wrong time on the timer (or no timer)
The expanded Whoosh service can help shoppers all around the country by delivering whatever they need from a Tesco Express, quickly – whether that’s a full shop, ingredient top-up or even a replacement meal. Delivery costs £2.99 with deliveries between 30 – 60 minutes. Customers using Whoosh can enjoy all the usual benefits of shopping at Tesco, with Clubcard members collecting Clubcard points on their shop and enjoying money off with Clubcard Prices.
