Supermarket giant Tesco appears to be moving away from manned checkouts. The high street retailer has been reported as being set to give a greater emphasis on self-serve tils in the future.
Tesco has said that larger self-checkout areas had been successful and its bigger self-checkout areas for trolleys were three times longer than standard sizes, meaning that six bags can be packed at once. The multi-national firm gave its reasoning for removing traditional manned checkouts as due to "lack of customer demand". However, when Birmingham Live reported on the story, readers weren't happy with the suggestion.
One shopper wrote: "There's lack of demand because there's lack of checkouts open!" with another adding: "…and so it begins. This was predicted years ago. The phasing out of till staff and having to pay for the additional staff. The other supermarkets will be following suit."
