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The Guardian - UK
The Guardian - UK
Technology
Guardian community team

Tell us: have you experiences last-minute cancellations on Airbnb?

FILE PHOTO: Illustration shows Airbnb logoFILE PHOTO: Airbnb logo is seen displayed in this illustration taken, May 3, 2022. REUTERS/Dado Ruvic/Illustration/File Photo
Earlier this year, Taylor Swift fans in Australia were left without accommodation after Airbnb hosts cancelled their bookings and then relisted their properties at a higher price. Photograph: Dado Ruvić/Reuters

We’re interested in hearing from people who have made a booking for accommodation on an online travel platform, only for their host to cancel it at the last minute.

Earlier this year, Taylor Swift fans in Australia were left without accommodation after Airbnb hosts cancelled their bookings. Airbnb’s “host cancellation policy” does not seem to have deterred hosts from then relisting their properties at a higher price. Has something similar happened to you? Are you a Swiftie whose plans to watch her European tour have been affected? Or have you made plans for a holiday elsewhere or another trip that have been thrown into disarray by a host’s cancellation?

Callout

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