More Americans are receiving mental health care through their phones or computers than ever before. Video therapy, telepsychiatry, and medication management through audio-only calls have moved from pandemic-era emergency measures to the primary care modality for millions of people dealing with depression, anxiety, ADHD, and substance use disorders.
That expansion has been accompanied by an equally rapid adoption of artificial intelligence tools — specifically, AI-powered clinical scribes that listen to or transcribe virtual appointments and automatically generate the clinical notes that document what occurred.
