‘Nasty’ surprise mobile mid-contract price rises banned

Providers must be clear when price changes will occur - (PA Archive)

Mobile, broadband, and pay TV companies will no longer be allowed to give surprise mid-contract price rises as a regulator ban comes into effect.

Any price rises written into a customer’s contract now need to be set out “prominently and transparently” at the point of sale in pounds and pence to prevent the “nasty surprises” of inflation-based hikes.