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Evening Standard
Evening Standard
Business
Josie Clarke

Telecoms bills must now be in pounds and pence format to end ‘nasty surprises’

Firms must set out any future price hikes ‘prominently and transparently’ (PA) - (PA Archive)

Household telecoms bills must now set out contract price rises in pounds and pence to prevent the “nasty surprises” of inflation-based hikes.

Phone, broadband and pay TV providers are now banned from linking price rises to future rates of inflation, which often include an extra percentage increase on top, and which made it near impossible for consumers to accurately estimate what they would pay.

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