A national intermittent fault with the BT 999 service is currently affecting all emergency services and meaning that those looking for urgent help are unable to get through. Local police forces, including Avon and Somerset, and Wiltshire Police, are among those who have shared to Twitter an alert and other advice around what to do in an emergency, until the issue is fixed.
Avon and Somerset Police are advising people to call 101 for Avon Fire & Rescue, as well as Devon and Somerset Fire & Rescue Service, and police services, and 111 for ambulance services, if they are unable to call 999. You can also report non-emergency police matters through the website here.
Wiltshire Police and Dorset Police have both advised anyone who can't get through to 999 to call 101, with Wiltshire's force adding: "We're assured that they're working to get this fault resolved as soon as possible".
