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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Technical error at DVLA adds £7.50 and weeks’ delay for driving licence renewal

Someone looks at a phone displaying the Driver and Vehicle Licensing Agency logo
The technical glitch on the DVLA website has been caused by the removal of digital signatures from passports. Photograph: M4OS Photos/Alamy

Motorists who try to renew their driving licences using recently issued passports face being forced to go to a post office and pay fees that are 54% higher than the online price. It is because of a glitch on the Driver and Vehicle Licensing Agency (DVLA) website, and those with passports issued since 2016 are affected.

The DVLA charges £14 for online renewals by UK passport holders who use the document to verify their identity.

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