Being in the service industry requires patience and understanding. It involves dealing with rude clients and customers, some of whom think they know better than the person doing the job.
A tech support employee faced this headache when he encountered an internet service provider (ISP) requesting the removal of a client’s entire list of digital assets. He tried to warn the ISP about the potential repercussions, but they still pushed on.
The author didn’t do as he was told, but he gave the ISP something to worry about, as advised by his boss. He also shared his story with the Malicious Compliance subreddit, where he mostly received praise for his actions.