A woman was left in floods of tears after a personal shopper 'fat shamed' her at a department store in Manchester. Ronnie, 44, had excitedly booked in for a wardrobe revamp for her birthday at House of Fraser on Deansgate but was left 'humiliated' after being contacted the day before to be told they couldn't take her due to her size.
An email sent to the 44-year-old informed Ronnie that they were having to postpone her appointment as they didn't have any clothing in stock beyond a size 14, telling her that she would probably leave feeling 'empty handed'. Ronnie, who wears a UK size 18, said the email made her feel embarrassed about her body and that the response from the store had 'completely ruined' her special day, Manchester Evening News reports.
The personal shopper said in the email: "I need to start by apologising for the short notice, but I think it's best if we postpone your appointment for a wardrobe refresh, until we have a better selection of stock to shop. From your responses I can see that you are looking for pieces in the fuller figure size range, and sadly in store, we currently have little or no stock beyond a size 14.