A gran was left in tears after she was refused boarding by Ryanair - forcing her family to leave her behind at the gate.
Michele Hawken, from Cornwall, had been looking forward to a sunny getaway to Portugal along with other two adults and two children in her party, Birmingham Live reports.
However, she was stopped from boarding the plane despite still having three months left on her passport, with airline staff saying it expired because it was issued ten years ago on May 15, 2012.
